This page provides the system functionality status on a select set of FEMA Risk MAP Customer and Data Services (CDS) systems.

If you have any questions contact fema-riskmap-outreach@fema.dhs.gov

Legend

Color	Status
	No Functionality
	Partial Functionality
	Full Functionality

Systems Status Table

Status	System	Description	Estimated Time to Resolution	Last Updated (ET)
	Case File Access System (CFAS)	The application is fully functional.	N/A	16:00 03.08.24
	Coordinated Needs Management Strategy (CNMS)	The system is fully functional.	N/A	14:40 02.01.24
	Electronic Letter of Map Amendment (eLOMA)	The system is fully functional.	N/A	14:40 02.01.24
	FEMA Software Help	The application is fully functional.	N/A	14:40 02.01.24
	File Trail	The application is fully functional.	N/A	14:40 02.01.24
	Flood Hazard Determination (FHD) Notices on the Web	The application is fully functional.	N/A	16:00 03.08.24
	Flood Hazard Determination (FHD) Notices Public Site	The application is fully functional.	N/A	16:00 03.08.24
	Floodmaps File eXchange (FFX) (Previously named eFTP)	The application is fully functional for PIV card users.	N/A	14:40 02.01.24
	GIS Services (formerly National Flood Hazard Layer Web Map Service)	The application is fully functional.	N/A	11:30 03.22.24
	FEMA Flood Map Service Center (MSC)	The application is fully functional.	N/A	12:53 10.30.24
	Mapping Information Platform (MIP)	The application is fully functional.	N/A	11:30 03.22.24
	MIP Ad-Hoc Reporting System (MARS)	The application is fully functional.	N/A	11:30 03.22.24
	Mitigation Planning Portal (MPP)	The application is fully functional.	N/A	10:08 11.12.24
	Online LOMC	Online LOMC is now accessible through Login.gov.	N/A	10:41 06.27.24
	Main Preliminary Flood Hazard Data	The application is fully functional.	N/A	14:40 02.01.24
	P4	The application is fully functional.	N/A	11:30 03.22.24
	RASPLOT 3.0 Downloads	The application is fully functional.	N/A	14:40 02.01.24
	RMD Sharepoint	The application is fully functional.	N/A	16:00 03.08.24
	Status of Map Change Requests	The application is fully functional.	N/A	14:40 02.01.24
	Studies Status Map Tracker	The application is fully functional.	>N/A	14:40 02.01.24

Regularly Scheduled System Maintenance Windows

In an effort to minimize future unscheduled downtime, regular maintenance windows are established for the MIP and MSC.

Please note that these systems may be offline during the following times each week to perform routine system maintenance:

The Mapping Information Platform (MIP)

• Every Tuesday at 9 pm to Wednesday at 5 am ET
• Every Saturday at 9 pm to Sunday at 5 am ET

The Map Service Center (MSC)

• Every Tuesday at 9 pm to Wednesday at 5 am ET
• Every Saturday at 9 pm to Sunday at 5 am ET